This is probably our most frequently asked question.
If you've lost your cPanel password, or wish to change it, it only takes a few mouse clicks. Start off by logging into your client area at www,onlineaudience.co.uk
Once logged in, view your hosting packages by choosing Services -> My Services from the top menu bar:
You'll see a list of your hosting packages, click on the line (anywhere except the actual blue URL) for the one you want to reset the password for:
On the next page, you'll see a menu on the left hand side:
Choose Change Password, highlighted in grey, above.
You'll then get taken to the page where you actually change the password. Enter a new password, and click Save Changes.
If you get anything other than a success message, please open a support ticket using the link at the very top of this page.
