1. Reporting abuse
If you believe an Online Audience service is being used for abuse, contact info@onlineaudience.co.uk or use the contact page. Provide enough detail for us to identify the issue quickly.
Legal information
Abuse Policy
How to report abuse, illegal content, phishing, malware, spam, copyright complaints or other misuse of Online Audience services.
✓Plain-English policy
✓Hosting and streaming focused
✓UK company details
✓Updated 9 June 2026
Last updated: 9 June 2026
Company: Online Audience Hosting & Web Developments Ltd, company number 11346340.
Registered address: 1 Mayfair Pl, London W1J 8AJ, United Kingdom
Contact: info@onlineaudience.co.uk · 02030266147
This page is written in plain English for website visitors and customers. It should be reviewed by a qualified legal adviser before you rely on it as formal legal advice.
2. What to include
Include URLs, domains, IP addresses, stream links, message headers, screenshots, timestamps, your contact details and a clear explanation. For copyright complaints, include evidence of ownership or authority and the exact material complained about.
3. How we review reports
We review abuse reports based on the information supplied, the type of service, our policies and applicable law. We may ask for more information, contact the customer, restrict access, remove or disable content where technically possible, suspend a service or report serious matters to relevant authorities.
4. Urgent and illegal content
Reports involving child sexual abuse material, terrorism, credible threats, malware, phishing or active attacks are treated as urgent. We may act without notice where needed to protect people, customers, networks or legal compliance.
5. Customer-operated platforms
Where a customer operates their own user-to-user website, forum, directory, app, upload area or community platform, the customer is responsible for moderation, legal notices, user terms and any platform-specific safety obligations that apply to their service.
Need help understanding this page?
Contact Online Audience before ordering if you need clarification about how this policy applies to your account, service or project.