What you are doing
A clear explanation of the setup, what each part does, and why the checks afterwards matter.
AzuraCast guide
How to Create a Remote Relay in AzuraCast
Use AzuraCast remote relays to pull in another stream or send your station feed to another streaming provider.
✓Plain-English guide
✓Customer-friendly steps
✓Hosting support available
✓Secure client area support
Plain-English steps
Written for customers who just want the task done without the jargon.
Easy to follow
Use it as a checklist while you work through the panel.
Safer changes
Includes reminders for passwords, backups, SSL, DNS and live services.
Support available
Open a ticket if the screen looks different or you want us to check it.
Live-service aware
Made for websites, radio streams and customer-facing services.
Plain-English walkthrough
Create a Remote Relay in AzuraCast without the usual panel confusion.
Use AzuraCast remote relays to pull in another stream or send your station feed to another streaming provider. We have expanded this guide with a bit more context, friendlier wording and practical checks so you know what to do before, during and after the change.
Why choose us
What this guide helps with
What to watch for
Common mistakes, missing settings and small details that can make a simple task feel broken.
When to ask for help
Clear prompts for when it is safer to open a support ticket instead of guessing on a live service.
Helpful check
AzuraCast is easier when you work one step at a time.
AzuraCast gives you a lot of control, so it helps to make small changes and check the public player, stream link or media library after each one.
✓ Make one change
✓ Save it carefully
✓ Test the result
✓ Keep a note of what changed
Before you start
Open the right AzuraCast station and check permissions first.
This guide is for people who want to get the setup done without getting lost in control-panel wording.
AzuraCast is powerful because it gives you a lot of control over stations, playlists, streamers, mount points, public pages and reports. That flexibility is great, but it also means there are a few places where settings can overlap.
Before changing anything, make sure you are inside the correct station rather than the global admin area. If the platform asks to restart, reload or apply changes, allow a little time and avoid doing it during a key live show unless you are confident it is safe.
A remote relay lets AzuraCast pull audio from another stream source. It is useful when you want to rebroadcast an existing stream or use a backup source, but the remote URL must be stable.
✓ Select the correct station from your AzuraCast dashboard.
✓ Check whether you are editing station settings, streamer/DJ access, media, playlists or mount points.
✓ Warn presenters before making changes that may restart or reload the stream service.
✓ Have a test listener device ready so you can confirm the public stream still works afterwards.
Walkthrough
Here’s the slower, more practical version of the setup.
Work through the steps in order. Do not worry if your screen is not identical; hosting panels can look slightly different depending on the theme, package and permissions on your account.
The aim is simple: Use AzuraCast remote relays to pull in another stream or send your station feed to another streaming provider. The important part is to make one clear change at a time, then test it before moving on.
If you are doing this for a live website or station, pick a quieter time where possible. That gives you room to test without putting unnecessary pressure on the service.
If the source stream goes offline, the relay cannot magically fix that. Keep a fallback plan such as AutoDJ or another source if reliability matters.
✓ Step 1: Open the station in AzuraCast. Keep the change small and check the result before changing the next setting.
✓ Step 2: Click Remote Relays in the sidebar. If the label is slightly different, look for the closest matching option in that section.
✓ Step 3: Click Add Remote Relay. If the label is slightly different, look for the closest matching option in that section.
✓ Step 4: Choose whether the relay is an input or output type. If the label is slightly different, look for the closest matching option in that section.
✓ Step 5: For output relays, enter the target server, port, password and mount details. Take care with spelling, spaces and punctuation because these small details often cause the problem.
✓ Step 6: For input relays, paste the external stream URL you want to pull in. Take care with spelling, spaces and punctuation because these small details often cause the problem.
✓ Step 7: Save the relay. Wait for the confirmation message before moving on.
✓ Step 8: Monitor the relay status and confirm audio is flowing correctly. A second browser, device or private window is useful here because it shows what a real visitor or listener sees.
Useful checks
A few things that often catch people out.
With AzuraCast, the most common mistakes are mixing up station-level settings with account-level settings, forgetting to save the station profile, using the wrong mount point, or testing from a browser that is still playing an old cached stream. If the first test does not work, check the simple bits before assuming the whole setup is broken.
This is the bit most short guides skip, but it is usually where the fix is. Before changing lots of settings, check the basics: correct account, correct domain or station, saved settings, clean password, and a fresh test from another browser or device.
✓ Test the remote stream URL in a browser or player before adding it.
✓ Use a stable source, not a temporary link copied from a web player.
✓ Monitor the station after enabling the relay to make sure it stays connected.
✓ Use relays carefully because they can affect your station schedule or distribution.
✓ Keep backup stream details documented.
✓ Test relays outside peak hours if the station is live.
Afterwards
Check the public result, not just the admin screen.
A control panel saying something is saved is only half the job. The real test is whether the website, mailbox, stream, player, presenter login or public page behaves properly for the people using it.
Once you are happy, keep a short note of what you changed. It makes future troubleshooting much easier, especially if more than one person works on the station or website.
✓ Play the public stream from another browser or device after the change.
✓ Check station logs or dashboard status if audio does not switch as expected.
✓ Keep playlist, streamer and mount point names easy for your team to understand later.
✓ If a service reload is required, wait for it to finish before testing again.
Need a hand?
Online Audience can help if you want us to check it.
If the panel looks different, the option is missing, or you are worried about touching a live service, send us a ticket with the account, domain, station name or screenshots. We can point you in the right direction or advise on the safer route.
For anything involving DNS, SSL, migrations, live radio, mail delivery, databases or customer-facing websites, a ticket is usually better than guesswork because it gives everyone a clear record of what changed.
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Questions
Frequently asked questions
Yes. Open a support ticket with the account, domain or station details and our team can advise on the safest route.
Control panels can vary by theme, package permissions and server configuration. The main workflow is usually the same even if labels or layout differ.
For changes that affect websites, databases, files or live services, creating a backup first is a sensible precaution.
Include the domain, station name or account involved, what you were trying to do, what happened instead, and screenshots if possible. Please avoid sending passwords in plain text.
Related services
Related guides and services
Continue learning or choose a service path that fits your setup.
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