1. Why fair use matters
Shared and managed services work best when resources are used fairly. This policy explains how we handle unusually high or disruptive usage so one account does not affect other customers.
How Online Audience manages shared resources, streaming capacity, bandwidth, storage and server usage fairly for all customers.
Last updated: 9 June 2026
Company: Online Audience Hosting & Web Developments Ltd, company number 11346340.
Registered address: 1 Mayfair Pl, London W1J 8AJ, United Kingdom
Contact: info@onlineaudience.co.uk · 02030266147
This page is written in plain English for website visitors and customers. It should be reviewed by a qualified legal adviser before you rely on it as formal legal advice.
Shared and managed services work best when resources are used fairly. This policy explains how we handle unusually high or disruptive usage so one account does not affect other customers.
Shared hosting is designed for normal websites, small business sites, radio station sites, blogs, portfolios and similar projects. It is not designed for heavy file distribution, public backup storage, crypto mining, large-scale scraping, unmanaged application hosting or high-volume background processing.
Radio and video streaming plans are intended for genuine station, show, event or creator use. Usage should match the selected listener, bandwidth, storage and feature allowance. Unusual relaying, automated listener generation, excessive test streams or misuse may be limited or moved to a more suitable plan.
VPS and dedicated servers include more control, but customers must still avoid abusive traffic, spam, attacks, open proxies, excessive network use, insecure services and activity that harms the network or third parties.
Where practical, we will contact you and suggest a fix, optimisation or upgrade. For urgent issues affecting security, stability or other customers, we may apply temporary limits, suspend a process or restrict a service while the problem is resolved.
If your project is growing, we can help you choose a plan with more suitable CPU, memory, storage, bandwidth, listener capacity or dedicated resources. Upgrading is normally better than trying to force a heavy project into a small shared plan.
Contact Online Audience before ordering if you need clarification about how this policy applies to your account, service or project.